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Senior/Principal 24/7 IT Operations Specialist (Onsite)

Livermore, CA

Job ID: 693397

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About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

  • Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

  • Extraordinary co-workers

  • Some of the best tools, equipment, and research facilities in the world

  • Career advancement and enrichment opportunities

  • Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

  • Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov*These benefits vary by job classification.

What Your Job Will Be Like:

Are you passionate about your work and dream of using pioneering concepts to explore solutions? Do you want to join a dynamic team that solves critical issues for our nation's security? We are seeking a highly motivated 24/7 Operations Specialist (job title: Database Support Technologist) to join our team!

On any given day, you may be called on to:

  • Provide 24/7/365 operational support to a variety of customers and their dynamic missions

  • Manage, maintain, monitor and troubleshoot complex IT systems and networks in real-time

  • Communicate with Sandia customers and leadership status on mission activities daily

  • Support design and engineering efforts on new capabilities with our development team

  • Use groundbreaking custom software applications that address complicated customer challenges

Due to the nature of the work, the selected applicant must be able to work onsite.

Salary Range:

$71,800 - $138,200

*Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

Qualifications We Require:

  • High school diploma plus five or more years of directly related experience, or equivalent combination of education and experience

  • Ability to work a 12-hour shift in any 24-hour period on a rotational basis including days, nights, weekdays, weekends, and holidays, including overtime

  • Ability to obtain and maintain a DOE Q-level and SCI-level security clearance, which may require a polygraph test

This position supports a 24/7/365 facility which requires rotating, day and/or night, 12-hour shifts, within a 3 on-2 off-2 on-3 off schedule, which by its nature includes required overtime. (5 12-hour shifts in a given 10-day period)

Qualifications We Desire:

  • Active U.S. Department of Energy (DOE) granted Q level security clearance or active clearance with another US government agency, e.g., DOD, to be considered for this position

  • Experience working in mission focused environments with access to sensitive and classified information

  • Ability to get and maintain Security+ certification

About Our Team:

The Special Programs Operations (SPO) Department is responsible for executing and coordinating a variety of classified efforts at SNL's California site. These critical efforts entail providing communications services to multiple customers. We work closely with the National Nuclear Security Administration (NNSA), Department of Defense (DoD), and Intelligence Community (IC) to accomplish these efforts. The centerpiece to this effort is the manning and support of an on-site 24/7/365 Mission Support operations center. We also have charters to 1) Develop processes and procedures for the acceptance, operationalization, and accreditation of new capabilities. 2) Manage ongoing accreditation of the IT and software systems, 3) Develop of state-of-the-art IT systems to reduce the total lifecycle costs for the broad range of capabilities being executed.

Posting Duration:

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance and SCI access, both of which require US citizenship. SCI access may also require a polygraph examination. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain these levels of access may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

NNSA Requirements for MedPEDs:

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.

Position Information:

This Limited Term Employee (LTE) position is a temporary position for one year term, which may be renewed at Sandia's discretion up to a maximum of seven years.

Individuals in LTE positions may bid on regular Sandia positions as internal candidates, and in some cases may be converted to regular career positions during their term if warranted by ongoing operational needs, continuing availability of funds, and satisfactory job performance.

Job ID: 693397

Job Family: IT

Regular/Temporary Position: T

Full/Part-Time Status: F

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Benefits

  • Worklife Balance
  • Flexible Work Schedules
  • Generous Paid Time Off
  • Exceptional 401K Savings Plan
  • Medical/Dental/Vision Insurance
  • Wellness Programs
  • On-site Amenities
  • Vacation Buy Plan
  • Telecommuting Arrangements*

*with management approval

Life in California

  • Close proximity to first-tier universities, Silicon Valley companies, and other top research laboratories and facilities
  • Access to California’s finest public and private schools
  • Vineyards
  • Beaches
  • State Parks
  • Sports – Nearby major league franchises
  • Art haven
  • Proximity to SF Bay Area

Learn more about Life in Livermore, California

RESUME / APPLICATION BEST PRACTICES

  • At Sandia, recruiters manually review resumes on each job posting instead of using a resume screening software program
  • Review the Sandia Resume Writing Best Practices Sheet before beginning your application
  • By following the best practices outlined, this ensures that recruiters can accurately determine your qualifications for the position