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Sandia National Laboratories Classified Computing Information Technologist (Experienced) in Livermore, California

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Are you passionate about your work and want to utilize state-of-the-art facilities to explore solutions? Do you want to join a dynamic team that solves challenging issues for the nation's security? If so, you could be the highly motivated individual we are seeking to join our team.

We are seeking a Classified Computing Information Technologist (Information Enterprise Systems Technologist) to join our dynamic and diverse team. You will interact with multiple staff, managers, and other computer support groups in a high stress environment as a critical part of the classified computing support team.

On any given day, you may be called on to:

  • Partner with IT service teams in both California and New Mexico locations.
  • Support classified Windows environments, computer builds, upgrades, maintenance, office moves, diskless/diskfull/VDI support, data separation and security practices and other duties as assigned.
  • Install, test, administer, and document distributed computing systems, including operating systems, shared components, commercial off-the-shelf application interoperability validation, and system security configuration management.
  • Provide support for a wide range of computer hardware, file storage subsystems, workstations, and peripherals.
  • Utilize your expertise to support the selection of integrated hardware and software solutions that meet performance, scalability, reliability, and security needs.

Required:

  • High school diploma plus 3 or more years of directly related experience as a desktop support technician and/or system administrator for Windows environments (e.g. system setup, account management, backup/restore, network printers, application installation and peripheral installations, etc.); or equivalent combination of relevant education and experience
  • Active DOE Q-level clearance or equivalent to start.
  • Must be able to walk up to a minimum of two miles per day in support of mission customers.
  • Selected applicants will be required to pass a Job Placement Assessment before beginning the job to ensure that they can perform the essential physical requirements, with or without accommodations.

Desired:

  • Associate’s or Bachelor’s degree in information technology, computer science, or equivalent experience
  • Computer support experience at Sandia National Laboratories.
  • Basic understanding of network technologies and concepts including the ability to troubleshoot and make fiber network connections.
  • Excellent interpersonal and customer service skills and the ability to effectively collaborate with other IT professionals outside of the work center.
  • IT service management tool experience (e.g. Remedy ticketing system, incident management, change management, etc.).
  • Experience in MAC system support and troubleshooting.
  • Experience with SCN computers running in a MSVDI (Microsoft Virtual Desktop Infrastructure)
  • Experience with multiple software programs (Adobe Photoshop, DOORS, PDMLink, Adobe Acrobat, Office Suite, SharePoint, scanning and printing software, etc.).
  • Experience with SNL escorting requirements and ability to manage work while escorting.
  • SNL site IT infrastructure experience to include SRN/SCN/SPN networking environments.
  • Experience managing Windows collaborative share permissions.

Department Description:

The Information Systems & Services Department provides enterprise level computing capabilities for Sandia/California. The suite of services is funded through Indirect, Direct, and Service Center. Services provided by the department include: (1) unclassified and classified desktop including Windows, Mac, Unix, and Linux; (2) mobile computing; (3) unclassified and classified platforms; (4) unclassified and classified storage; (5) business continuity and disaster recovery; (6) server subscriptions; (7) Laptops of Foreign Travel; (8) password administration; and (9) IT support tailored to mission line organization specific needs including Engineering Applications Management, Cyber Security Representatives, and Applied Mechanics LAN.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

  • Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
  • Extraordinary co-workers
  • Some of the best tools, equipment, and research facilities in the world
  • Career advancement and enrichment opportunities
  • Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov

*These benefits vary by job classification.

Security Clearance:

Position requires a Department of Energy (DOE) Q security clearance to start.

Sandia is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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