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Sandia National Laboratories User Experience Researcher (Mid-Career) in Albuquerque, New Mexico

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This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

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Sandia demonstrates its commitment to public safety in the national interest by requiring that all new hires be fully vaccinated or have an approved medical or religious accommodation before commencing employment. The requirement also applies to those who are telecommuting and working virtually.

Any concerns about the ability to meet this requirement should be directed to HR Solutions at (505) 284-4700.

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We are seeking a User Experience Researcher to focus on furthering our organization's efforts in developing user experience solutions and providing user experience research and development across Sandia! In this R&D S&E Computer Science (Limited Term Employee) role, you will plan, research, design, and evaluate user experiences for enterprise and mission systems. This position will be responsible for conducting user research and implementing iterative design for a wide range of software products and services.

On any given day, you may be called on to:

  • Plan and conduct research on multiple aspects of products and experiences.

  • Apply user centered design methodology to develop usable software products and services.

  • Translate user research findings into design recommendations.

  • Create wireframes and prototypes to communicate design ideas.

  • Collaborate with user interface designers and developers to create high quality software products.

  • Advocate research findings to diverse audiences through written reports and in-person presentations.

    Required:

  • Bachelor's degree in Human-Computer Interaction (HCI), User/Human Centered Design, User Experience Design, or relevant discipline plus five (5) years of relevant experience; or equivalent combination of relevant education and experience.

  • Experience with a wide variety of usability methods, including contextual design, user interviews, heuristic evaluations, surveys, usability testing etc.

  • Ability to obtain and maintain an active DOE L-level security clearance.

    Desired:

  • Experience creating UX Artifacts such as Personas and Journey Maps.

  • Experience working on development teams using agile methodologies.

  • Ability to collaborate with effective written and verbal communication skills within an interdisciplinary research environment.

  • Knowledge of visual design principles, information architecture, and style guides/template creation.

  • Experience in developing and building Human Computer Interaction (HCI) and User Experience capabilities across an organization.

  • Desire to educate or coach others on User Centered Design Methodology.

    Department Description:

The User Experience (UX) Solutions department helps teams develop well-designed solutions by placing the end user at the center of the design process. We provide user experience research, design, and development to ensure the best experience for the user when interacting with a product. The services we provide are: User research - understanding user behaviors, needs, and motivations using methods such as contextual interviews and observations to gather requirements. User interface design and development - designing user interfaces and how the user will interact with the system. Usability testing and evaluation - testing and evaluating product concepts (i.e. wireframes, mock-ups, prototypes) to evaluate ease of use and user satisfaction. User interface web services - development developing common user interface components. Software development - utilizing our team of project managers, requirements engineers, user researchers, user interface designers, and software developers to build a custom software application. We strive for intuitive, useful, valuable, and delightful solutions that meet users' needs.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:• Challenging work with amazing impact that contributes to security, peace, and freedom worldwide• Extraordinary co-workers• Some of the best tools, equipment, and research facilities in the world• Career advancement and enrichment opportunities• Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)• Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at: http://www.sandia.gov*These benefits vary by job classification.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE L-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by the DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

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This Limited Term Employee (LTE) position is a temporary position for one year term, which may be renewed at Sandia's discretion up to a maximum of seven years.

Individuals in LTE positions may bid on regular Sandia positions as internal candidates, and in some cases may be converted to regular career positions during their term if warranted by ongoing operational needs, continuing availability of funds, and satisfactory job performance.

Job ID: 679409

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