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Corporate Ombudsman

Albuquerque, NM

Job ID: 689907

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Posting Duration:

This posting will be open for application submissions for a minimum of seven (7) calendar days, including the ‘posting date’. Sandia reserves the right to extend the posting date at any time.

NNSA Requirements for MedPEDs:

If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.

If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.

Salary Range:

*Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications, and application of any approved geographic salary differential.

What Your Job Will Be Like:

Sandia National Laboratories is seeking a Corporate Ombuds to expand our Ombuds Office. The Corporate Ombuds will provide services consistent with the International Ombuds Association’s Standards of Practice and Code of Ethics. Services include individual or team consultations around a wide variety of issues, leading processes such as facilitated dialogue, and skills building in various communication capabilities such as active listening, leadership, personal and professional development. The Ombuds will be expected to exercise sound judgment in selecting methods, techniques, and criteria for performing duties, educating the workforce about the office, and reporting key trends to Laboratories leadership.

The Sandia Ombuds Office reports directly to Sandia’s Executive Chief of Staff (COS) and serves as a confidential, independent, informal, and impartial resource to help members of the Laboratories workforce address job-related concerns or goals.

Sandia Labs offers unique professional opportunities. For more than 70 years, Sandia has been the nation’s premier science and engineering laboratory for national security and technology innovation. We recruit the best and brightest, equip them with world-class tools and facilities, and provide unlimited opportunities to collaborate with academia, industry, and government. National security is an exciting, important mission, and the contributions of Sandia staff make a difference to the United States and the world.

On any given day, you may be called on to:

  • Perform in the Ombuds Office and work to resolve conflicts at the lowest levels through consultation, facilitated negotiations, training, and coaching.

  • Function as an impartial third party and help generate options for managing conflict.

  • Provide early warning of organizational concerns, upward feedback, or systemic needs for improvement, and provide executive management insight for consideration in decision-making.

Qualifications We Require:

  • Bachelor’s degree from an accredited institution and (5) years related experience; or, an equivalent combination of education and experience directly related to the occupation.

  • Ombuds professional training.

  • The ability to obtain and maintain a DOE Q-level Security clearance.

Qualifications We Desire:

  • Advanced degree in a relevant discipline.

  • 6+ years of ombuds/conflict resolution experience including skills in developing effective options for conflict resolution.

  • Knowledge of conflict resolution and mediation techniques, methods, and principles; skill in developing effective options for conflict resolution.

  • Understanding of applicable laws, rules, regulations and/or policies and procedures, research methods, techniques, and/or sources of information.

  • Experience with data analytics and database development/management.

  • Strong interpersonal communication skills including effective listening, discernment, empathy, and sensitivity; expert critical thinking, analytical, and problem-solving abilities.

  • Skills in developing and delivering effective training programs and presentations.

  • Ability to identify systemic issues and recommend change; skill to work collaboratively to build and sustain highly effective and positive relationships at all organizational levels to promote systemic change.

  • Demonstrated ability to work with diverse populations, across multiple dimensions including race, ethnicity, gender, sexual orientation, gender identity, ability, and organizational hierarchy.

  • High degree of emotional intelligence to interact with diverse colleagues and visitors on highly sensitive and complex matters; ability to assess one's own behaviors and the impact on others.

  • Knowledge of a healthy corporate culture, organizational structure, policies, procedures, processes, and tools including employee complaint and grievance mechanisms.

About Our Team:

The Office of the President and Laboratories Director supports the Lab Director is his mission as chief executive of the Laboratories. Staff in this office interface with external customers including DOD, DOE, NNSA, other national labs, the U.S. military, and local, state and national political appointees and elected officials. In addition, the staff assist the Lab Director in his oversight of the operations and R&D work being conducted at the Laboratories located at multiple sites including New Mexico, CA and Washington, DC.

About Sandia:

Sandia National Laboratories is the nation’s premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

  • Challenging work with amazing impact that contributes to security, peace, and freedom worldwide

  • Extraordinary co-workers

  • Some of the best tools, equipment, and research facilities in the world

  • Career advancement and enrichment opportunities

  • Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)

  • Generous vacations, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

World-changing technologies. Life-changing careers. Learn more about Sandia at:*These benefits vary by job classification.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.

Position Information:

This Limited Term Employee (LTE) position is a temporary position for one year term, which may be renewed at Sandia's discretion up to a maximum of seven years.

Individuals in LTE positions may bid on regular Sandia positions as internal candidates, and in some cases may be converted to regular career positions during their term if warranted by ongoing operational needs, continuing availability of funds, and satisfactory job performance.

Job ID: 689907

Apply Now


  • Worklife Balance
  • Flexible Work Schedules
  • Generous Paid Time Off
  • Exceptional 401K Savings Plan
  • Medical/Dental/Vision Insurance
  • Wellness Programs
  • On-site Amenities
  • Vacation Buy Plan
  • Telecommuting Arrangements*

*with management approval

Life in New Mexico

  • Affordable housing, reasonable cost of living
  • Minimal traffic congestion compared to larger cities
  • Outdoor recreation - Ski, snowboard, hike, etc.
  • Experience rich culture and history
  • International Balloon Fiesta
  • Green chile – NM Cuisine
  • Museums, Parks, Sports

Learn more about Life in Albuquerque, New Mexico

Sandia invites you to review the Equal Employment Opportunity posters which include EEO is the Law, EEO is the Law Poster Supplement, and Pay Transparency Nondiscrimination Provision.

Sandia is a drug-free workplace. As a national laboratory funded by a U.S. government agency, we are subject to federal laws regarding illegal drug use. Illegal use of a controlled substance, including marijuana even in places where it does not violate state law, may impact your ability to obtain and/or maintain a Department of Energy security clearance, and may result in the withdrawal of an employment offer or termination of employment.

Sandia is committed to Equal Employment Opportunity and providing reasonable accommodation in its application process for qualified individuals with disabilities. If you have difficulty using our online system due to a disability and need special assistance or accommodation, please send an email with your request to the Job Accommodation Specialist in (NM) . Determinations on requests for reasonable accommodation are made on a case-by-case basis.